Psychology & Human Behaviour · Human Factors

Intermediate track

Go deeper. Real-world tasks that need more research, planning and a polished result.

Intermediate level3 tasksSelf-paced
  1. 01

    Task 1 of 3

    A/B test a call to action

    Which button wording gets more clicks?

    What to do

    Test two versions of a button, headline or form with real people (a survey tool or two post versions). Report which worked better and why.

    You’ll make

    ResearchSpreadsheet

    Done looks like

    Results for both versions and your conclusion.

    Finished? Mark it to track your progress.
  2. 02

    Task 2 of 3

    Customer interviews

    Why people choose one brand over another.

    What to do

    Interview 5 customers of a business category. Build an affinity map of their reasons and write the key insights.

    You’ll make

    ResearchVisual

    Done looks like

    An affinity map and insight summary.

    Finished? Mark it to track your progress.
  3. 03

    Task 3 of 3

    Heuristic review of a website

    Apply 10 usability rules.

    What to do

    Review a small business website against Nielsen's 10 usability heuristics and suggest improvements.

    You’ll make

    Document

    Done looks like

    A heuristic review with prioritised fixes.

    Finished? Mark it to track your progress.